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Professional In-House Installation Available On All Products!

Serving Ohio and Pensylvania for over 35 years!
800.732.PLAY
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What to Expect

From Our Store to Your Backyard – Here’s How We Make It Happen

Step 1: We'll Reach Out

Within two business days of your purchase, our team will call to confirm your order, review site access, and cover any 'call before you dig' requirements. We’ll also ask a few questions to ensure delivery and installation go smoothly.

Step 2: Lock in Your Install

Next, we’ll schedule your installation date based on your availability and our crew’s schedule. We’ll confirm any site prep you may need so everything’s ready to go for a hassle-free installation.

Step 3: Game Time

On installation day, our crew will contact you contact you with their arrival time. We’ll arrive ready to install your swing set, trampoline, or basketball hoop safely, securely, and exactly where you want it – so the fun can begin!

Let’s Make Install Day a Breeze!

Our easy checklists help you prep for a smooth, stress-free Playground World installation day. A little planning means our crew can get straight to work—and your family can start the fun even sooner! Please review these steps before our crew arrives.

Residential Play Sets

Installation Checklist

  • Have a Decision-Maker On Site – Someone must be present the entire time to confirm placement and orientation.
  • Check Your Space – Review the Woodplay or Weaver catalog for dimensions. Allow a 3’–5’ safety zone around the set for safe play. (Example: A 16’ x 20’ set needs about 24’ x 28’ of space ±1’).
  • Level the Area – Installation site must be level or near-level. Our crew can dig in up to 3–4” if needed. Leveling blocks are $12.99 each if required.
  • Mind the Weather & Yard Conditions – Contact your sales rep if you have snow, heavy rain, or new sod. Avoid running irrigation 48 hours before install. We may reschedule due to unsafe conditions.
  • Clear the Area – Remove debris, yard waste, and pet waste. Rescheduling due to this will incur a trip fee.
  • Know What’s Underground – We are not responsible for buried utility lines, irrigation, or sprinkler heads.
  • Clearance Matters – Our team cannot remove trees or shrubs for installation space.
  • Provide Power Access – Please have an accessible outlet for charging tools.
  • Payment – Balance is due at installation. Pay ahead, by QR code, or we can charge the card on file.

Recommended Maintenance

When Playground World installs your play system, we ensure it’s set up, leveled, and hardware tightened as agreed with you and our technician. Over time, cedar naturally expands and contracts with changes in moisture, which can loosen bolts and screws. This is normal, but it’s important to check and tighten hardware regularly—especially during the first 3–6 months— to prevent tilting, part separation, or uneven wear.

Seasonal Checklist:

  • Hardware: Check and tighten all nuts, bolts, and acorn nuts (to 5 ft-lbs torque).

  • Safety Components: Inspect swings, hangers, chains, ladders, slides, and ropes for wear or sharp edges; replace if needed.

  • Wood Care: Spot sand and stain any cracks or splinters.

  • Ropes & Slides: Ensure ropes are tight (no slack) and slides are secure with no gaps.

  • Moving Parts: Grease tire swing swivel.

  • Cleaning: Wash plastic parts with mild dish soap; clean vinyl-coated parts with a light bleach bathroom cleaner.

Staining & Sealing:
We recommend staining/re-sealing your cedar playset after the first year, then every two years. Use a high-quality, oil-based sealant such as Ready Seal Exterior Wood Stain – Redwood, available at any Playground World store.

Pro Tip: Playground World offers a full-service maintenance program, including power cleaning to remove mold, mildew, pollen, dirt, and debris before re-staining—keeping your set looking like new and protecting it from weathering.

Installation Checklist

  • Have a Decision-Maker On Site – Be present to confirm placement and orientation. If you can’t be there, mark the location with stakes or flags at all four corners.

  • Allow Safe Clearance – Keep a 3’ safety zone around your trampoline and check for low branches or overhead obstructions.

  • Anchoring – If you didn’t purchase Springfree anchors, have a plan to secure your trampoline against high winds. Contact your sales rep to add anchors to your order.

  • Level Ground – The area must be level or near-level. Our crew can dig in up to 3–4” if needed. Leveling blocks are $12.99 each if required.

  • Weather & Yard Conditions – Let your sales rep know if you have snow, heavy rain, or new sod. Avoid running irrigation 48 hours before install. We may reschedule due to unsafe conditions.

  • Clear the Area – Remove debris, yard waste, and pet waste. Rescheduling for this reason will incur a trip fee.

  • Know What’s Underground – We are not responsible for buried utility lines, irrigation, or sprinkler heads.

  • Clearance – Our team cannot remove trees or shrubs to make space.

  • Power Access – Provide an accessible electrical outlet for tool charging.

  • Payment – Balance is due at installation. Pay in advance, via QR code, or we can charge the card on file.

Recommended Maintenance

Your Springfree™ Trampoline is built with high-quality, weather-resistant materials, but like any outdoor product, it will experience normal wear and tear over time. Regular inspections and prompt part replacements will help maximize its lifespan.

When to Contact Playground World

If you notice any of the following, please reach out to us:

  1. Material flaws in the mat bed, mat edge system, or net

  2. Missing trampoline rods or rods disconnected from the mat

  3. Bent or broken frame

  4. Missing or damaged plastic edge fittings/cleats

  5. Missing or damaged enclosure support rods and fittings

  6. Missing C-clips from frame sockets

  7. Cracks or flaking in the PV coating on fiberglass rods

Note: Springfree FlexiRods™ rarely break or delaminate. If you see cracking or flaking, it’s usually sun damage to the UV-treated sleeve covering the rod. Over time, UV exposure may cause the sleeve to deteriorate faster depending on sunlight conditions.

Winter Usage & Care

Springfree Trampolines are designed for all-season fun, with:

  • Powder-coated galvanized steel frame

  • Rust-free composite rods

  • UV-resistant mat and enclosure

In winter:

  • Clear snow regularly with a soft-bristled brush or broom.

  • Do not use a shovel—it can damage the mat or net.

General Usage Tips

  1. Keep sharp objects and toys off the trampoline.

  2. Only use a soft rubber ball with the Springfree™ FlexRHoop™.

  3. Avoid clear plastic balls—they can magnify sunlight and burn holes in the mat.

  4. Jump in the center to extend the life of your mat and components.

  5. Don’t use the FlexiNet™ for jumping—it’s designed for safety, not as a rebound surface.

Installation Checklist

  • Have a Decision-Maker On Site – Be present during installation to confirm placement and orientation.

  • Utility Marking –

    • OUPS (Ohio Utilities Protection Service) will locate and mark utilities for free.

    • Electric (red) and gas (yellow) lines pose serious safety risks if damaged.

    • Cable/Internet (orange) lines are fragile and can be damaged by shovels.

    • Our crew will not dig within 3 feet of OUPS markings.

    • OUPS does not mark private lines (sprinklers, dog fences). Please notify the crew if present.

    • We are not liable for damage to buried utilities, irrigation, or sprinkler heads.

  • Backboard Overhang – Decide how much overhang you’d like:

    • More Overhang = better playability for layups and side shots.

    • Less Overhang = reduced risk of damage from driveway traffic.

  • Prepare the Work Area –

    • Direct the crew to a dirt/rock dump spot, water source (spigot), and accessible electrical outlet for tools.

    • Do not disturb fresh concrete for 48 hours.

  • Hole Size –

    • Standard flat yard: 18” x 18” cutout.

    • Negative slope: 18” diameter above-ground cardboard form (supplied at no cost).

  • Weather & Yard Conditions – Contact your sales rep if you have snow, heavy rain, or new sod. Avoid running irrigation 48 hours before install. We may reschedule due to unsafe conditions.

  • Clearance – Our team cannot remove trees or shrubs for installation space.

  • Payment – Balance is due at installation. Pay ahead, by QR code, or we can charge the card on file.